Poetic® System Overview
Managing licenses and entitlements is a complex business best served by systems designed exclusively for this purpose. Attempts to build custom systems in-house quickly become burdensome and costly causing many software and content publishers to look externally for a better option. Only a handful of packaged solutions exist today and none have managed to create an entitlement management system that rivals the capabilities and support services of the Poetic Entitlement Management System.
Poetic is a highly configurable, modular enterprise software platform designed to accommodate client-specific business rules and system integration requirements for cost-effective, low-touch entitlement management. Poetic automates self-service ordering, fulfillment, activation and asset management for volume licenses, entitlements and renewals across multiple “product” lines, customer segments and channel deployments.
Key Poetic Features and Capabilities:
- Enforcement of access rules to a broad range of entitlements (software, product features/attributes, services, upgrades, digital content, etc.)
- Support for multitiered channel deployment automates processes for self-service ordering, fulfillment (electronic activation and shipment routing), asset management/tracking and reporting
- Better data capture for real-time access, sharing and updating of critical customer and entitlement information
- Improved communication with proactive tracking and notification for subscription maintenance, expiration and renewals
- Support for site localization for global deployment
